Nicole has worked with senior management teams, ‘C-suite’ executives and new/junior managers to improve their impact and influence within their roles. Her coaching skills focus on ‘soft’ leadership and management skills including delegation, how to empower your staff, how to build respect, managing high-potential and poor-performing staff, assisting with promotional opportunities, grievance handling, defusing relationship struggles and enhancing communication skills with internal stakeholders and external clients. She has worked with individuals to identify career goals and has created career development strategies, identifying skill strengths and gaps, to achieve these goals in a timely manner.