Nicole is an experienced workplace Mediator. She utilises a structured investigation and negotiation process to assist conflicting parties to identify and assess options and negotiate an agreement to resolve their dispute. Nicole will work through the stages of mediation which comprise the introduction; statement of the problem; information gathering;; further identification and review of the deeper issues; bargaining; and finally, settlement/agreement. Nicole would be pleased to discuss your mediation requirements with you to determine the best approach to move forward.